{"id":9518,"date":"2025-12-11T21:08:39","date_gmt":"2025-12-11T21:08:39","guid":{"rendered":"https:\/\/mediclinic.qodeinteractive.com\/?page_id=9488"},"modified":"2025-12-11T21:25:00","modified_gmt":"2025-12-11T21:25:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/in.tapharmainc.com\/?page_id=9518","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"

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Overview<\/strong><\/h3>\r\n\r\n

A pharmacy wholesale distributor accepts returns only under specific, regulated conditions to protect product safety and quality. Returns are typically allowed for damaged goods<\/strong>, incorrect items<\/strong>, or quality\u2011related issues<\/strong>, and must be reported within a short time window after delivery. Certain products\u2014such as temperature\u2011controlled medicines<\/strong>, opened packages<\/strong>, controlled substances<\/strong>, and items with tampered seals<\/strong>\u2014are strictly non\u2011returnable.<\/p>\r\n

All return requests require prior authorization<\/strong>, and products are inspected before any refund or replacement<\/strong> is issued. Refunds are usually processed through the original payment method or as a credit note. The distributor follows Good Distribution Practices (GDP)<\/strong><\/a> and all applicable drug regulations throughout the process.<\/p>\r\n

1. Purpose<\/strong><\/h3>\r\n

This Refund and Returns Policy outlines the conditions under which products supplied by our distribution facility may be returned, replaced, or refunded. Our goal is to ensure compliance with pharmaceutical regulations while maintaining product integrity and customer satisfaction.<\/p>\r\n

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2. Eligibility for Returns<\/strong><\/h3>\r\n

We accept returns only under the following conditions<\/strong>:<\/p>\r\n

\u2705 Damaged or Defective Products<\/strong><\/h4>\r\n